Chief Operations Strategist

Location: Detroit, MI

Department: Operations

Type: Full Time

Min. Experience: Experienced


Want to work with a company that’s changing the world. Hello Innovation is a high performance group of companies powered by innovation and change. We are disruptive by design.  We love solving the world’s toughest business challenges. It’s in our DNA to change the world and improve lives through our portfolio of companies.

Intrigued? Perfect. If you’re ready to be part of a company that’s exploding with growth, debt free, and lives to change the world, let’s see where you can put your talents to work.


Do you think that the way that people do business is just way too complicated? Do you wish you could throw hierarchies out the window and create new ways to organize and operationalize business? Do you get off on challenging conventional wisdom and reinventing the way that organizations operate? Then we have a playground that’s ready for you.

We’re looking for a super sharp, response-oriented Chief Operations Strategist to help streamline the way that our seven business units operate and function together. The ideal candidate will be scrappy — constantly looking for better, less clunky ways of working — and will use the knowledge they gain to develop operating manuals, playbooks and frameworks that align our people, our stories and our vision.

If you’re more focused on meeting deadlines that looking for smarter, better ways of working, this probably isn’t the role for you. We’re looking for a candidate who is out to change and disrupt the status quo, but in a methodical, strategic way.


  • You will own the creation of strategic playbooks, structures, frameworks and processes for our businesses
  • You will assist the CEO in developing strategic goals, objectives and KPIs that drive our organizational growth
  • You will be responsible for identifying and predicting issues and obstacles before they arise across multiple teams and projects
  • You will use creative and innovative solutions to solve problems and meet the needs of our business
  • You will develop strategies that drive growth and continued learning throughout the organization, including setting and monitoring department and leadership goals
  • You will be required to fight for change throughout the organization and navigate through complex systems, constantly questioning how we might do things better
  • You will promote a culture of high performance leaders and continuous improvement that values learning and openness over everything


  • Proven experience strategizing and designing business around responsive companies, including orchestrating strategies that combine the perfect mix of too much vs. too little process and structure
  • Experience in product / project management, including process improvements and change management
  • Exceptional time management skills and the ability to prioritize multiple projects based on company and departmental needs
  • Must have a clear understanding of the complex dynamics of team structures and organizations and know how to navigate through unique systems
  • Proven experience coaching leadership development teams
  • You must thrive in an entrepreneurial culture that places value on leadership, communication, planning and execution
  • Experience making start-up or lean organizations more nimble and innovative in the day-to-day aspects of business
  • You must have a proven track record of taking initiative and having a bias for action


  • Great Benefits
    • Our full coverage benefits package is available to all employees and includes health, dental and 401(k).
  • Generous Paid Time Off
    • 15 paid days off to start PLUS additional breaks including 9 paid holidays, a Parental Leave Program, and more!
  • Lunch and Snacks
    • Our kitchen is loaded with snacks, pop, wine & beer, and if you need a caffeine boost we’ve got you covered with our coffee bar!
  • Conferences
    • Knowledge is power, which is why we encourage all employees to check out the latest industry happenings. We’ll cover the cost!
  • Plus much more
    • Flexible working hours, monthly tech talks and weekly fitness classes, to name a few.



Detroit, Michigan - in the heart of Greektown!

Hello Innovation is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by Federal, State or local law.

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